Refund policy
WCKD EXCHANGE POLICY
❗ NO RETURNS OR REFUNDS ACCEPTED — EXCHANGE ONLY POLICY ❗
*RETURN & REFUND WILL ONLY BE PROCESSED FOR THE OUT OF STOCK ITEMS*
The timeline will be 5-7 business days.
We’ve got you covered, but only if you play by the rules.
7-Day Exchange Policy
You have 7 days from the day you receive your order to request an exchange. No exceptions.
Exchange Conditions
To qualify for an exchange:
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The item must be unworn, unused, with tags intact, and in its original packaging.
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You must provide a receipt or proof of purchase.
How to Start an Exchange
Contact us at wckdbeing@outlook.com or WhatsApp us on 9800098336 to initiate the exchange process. The return address and necessary labels will be provided via email.
Important: Items sent without first requesting an exchange will be rejected.
Damages & Issues
Check your order the moment it arrives. If something’s off — defective, damaged, or the wrong item — contact us immediately so we can fix it.
Exceptions / Non-exchangeable Items
We do not accept exchanges on:
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Sale items
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Gift cards
IMPORTANT
📹 A PARCEL OPENING VIDEO IS MANDATORY for all valid exchange requests. No video, no exchange.
Stay WCKD. Play fair.